MindaClient History
Nearly 5 years ago the idea for MindaClient was born.We wanted to develop a flexible CRM system that we could easily tailor for clients in different sectors. It needed to be cloud based and available on all devices.ÊWe started with a very basic version and got it out to a few clients to trial it. 
Over the years we have listened to our customers and have built many different modules and features where the demand was clearly identified. Research we carried out told us that the key reason users didn’t use CRM systems was because they were too cluttered with “features” they didn’t need or use. So we built all new modules in a way that we could turn them on or off depending on what the customer wanted.This has resulted in us now having an extensive suite of business programmes that we can tailor to a clients needs. These include:
- Contact Management
- Sales & Pipeline Management
- Repair Management
- Course & Class Management
- Stock Control
- Cloud based Timesheets
- Field Service
- Project Management
- Machine & Inventory Management
- Vendor Management
- Vendor tendering system
- Instant Invoicing
- Online Payments for Clients
Tailoring to Clients Need
Clients can sign up automatically on our website. However we offer a service that has proven to be very popular with new Clients. We talk to our clients, get an understanding of what they need from a system and then set them up with their own version of MindaClient.
Master screen where we can customise your MindaClient experience
We have over 100 different settings that we can adjust for each client to ensure that they get the user experience and functions that best suits their needs.
Different solutions for different clients
Over the coming weeks we will be writing a number of case studies explaining how different clients are using MindaClient. To start with here a few examples.
Large Shopping CentreÊ
- Managing their tenants.
- Facilities Management
- Customer service. Recording any issues from members of the public and ensuring all resolved
Enterprise Centre
- Office & Hot desk Management
- Management of clients & tenancies
- Sales Pipeline
- Internal & External Communication
MindaClient – Different solutions for different sectors
Sales Company
- Sales Pipeline Management
- Outbound Marketing campaigns
- Contact Management
- Lead & Account Management
Repair & Service Company
- Complete Logistics management for Repairs.
- Tracking repair from shop to repair centre and back to customer
- Quick enquiry facility across repair network
- Printing receipts for customers of work done
- Performance management
Electrical Contractor
- Scheduling Jobs for Clients
- Scheduling reminders about service dates
- Recording work done on site by contractors
- Generating timesheets based on work carried out
Hotel Chain
- Managing the Sales function
- Checking sales targets by individual Sales person
- Comparing Sales performance of different hotels
- Using Customer data to increase sales
Consultant
- Recording time spent with and for clients
- Scheduling of work through integrated diary
- Generating reports of work done to support invoicing
- Contact management and communication with clients
